Appliances Medicine Hat – New, Open-Box, Scratch-and-Dent and Used
Four different kinds of discounted appliance, four different warranties, and a straight explanation of which is which before you spend anything.
Appliance Kingdom · 9058 51 Ave NW, Edmonton
Four Kinds of Discounted Appliance, Delivered to Medicine Hat
Appliance Kingdom is a family-owned Alberta appliance retailer, 35 years in the trade, a retail, outlet and wholesale store working out of Edmonton. We ship into Medicine Hat from that Edmonton warehouse, and the whole of the discounted end of the business is open to you: new, open-box, scratch-and-dent and used, across every department.
What is hard to find anywhere is a straight explanation of the discounted end of the market, and a stock list deep enough that the machine you actually want exists rather than something close to it. That is the part of this business we run. Tell us the appliance, the opening it has to fit and your budget, and we will come back with what genuinely exists, photographs of the specific unit wherever it carries a mark, and one delivered price with nothing hidden behind it.
The word that causes the most confusion in this market is used, and it is worth pinning down because four different things get sold under one heading. Used means somebody owned the machine and ran it. Refurbished means a used machine that has been repaired and resold. Open-box means a brand-new machine whose carton was opened, usually a display unit or a cancelled order. Scratch-and-dent means a brand-new machine carrying a cosmetic mark from transit or handling. Appliance Kingdom sells across that range, and the warranty is not the same on all of it: our new appliances carry a one-year in-home manufacturer warranty, and our used appliances carry a three-month store warranty. Ask which of the four you are being quoted and which warranty comes with it, wherever you end up buying.
How an Order Reaches Medicine Hat
Orders leave our Edmonton warehouse and are delivered to your address in Medicine Hat. Delivery is quoted per order and per address and you see it as one number before you commit to anything, so there is never a price with a surprise behind it.
Appliance Kingdom also serves Sherwood Park, St Albert, Red Deer, Calgary, Lethbridge, Spruce Grove, Leduc, Fort Saskatchewan, Beaumont, Grande Prairie, Airdrie and Edmonton.
What Each Condition Means, and What It Carries
These words are used loosely across the whole trade, and the difference between them is money. Here is what each means at Appliance Kingdom.
| Condition | What it means | Reason for the discount | Warranty |
|---|---|---|---|
| New (in box) | Brand-new, unused, factory-sealed packaging. | Volume purchasing, not condition. | 1-year in-home manufacturer warranty |
| Open-box | Brand-new and unused; the carton has been opened — a display model or cancelled order. | Packaging no longer sealed. | Store warranty |
| Scratch-and-dent | Brand-new and unused with a cosmetic mark, usually on a side panel hidden once installed. | Surface marks from transit or handling. | Store warranty |
| Clearance | Brand-new, in-box models being liquidated. | Overstock or a discontinued model year. | Store warranty |
Used appliances are a separate department again, with a three-month store warranty of their own. The condition and the warranty for the specific unit are confirmed in writing before you pay for anything.
Four Things to Settle Before It Ships
- Freight is quoted, never estimated.You get one delivered number before you commit, not a price with a shipping surprise behind it. If that number makes the purchase a poor deal against what is available in town, we will tell you so and lose the sale.
- We check the fit before the order, not after.Give us the opening measurements and the fuel type at the wall and we will confirm the model drops in without alteration. Getting that right first time is the difference between a good buy and a nuisance, so we ask for the numbers up front.
- Connecting it and removing the old one are local jobs.We ship the appliance. Appliance Kingdom’s own installation and haul-away service covers the Edmonton area, so in Medicine Hat those are arranged at your end. Ask before you order rather than assume, because it changes what the day of delivery looks like.
- Look the machine over before you sign.Transit damage is rare and it is not impossible. Check the appliance when it arrives, write anything you find on the delivery paperwork before signing, and ring us the same day. That is far easier to resolve than a call a fortnight later.
Repairing rather than replacing? Our Edmonton appliance parts counter holds original and aftermarket components for washers, dryers, refrigerators, ranges and dishwashers across every major brand, including Supco aftermarket parts and parts for discontinued Sears and Kenmore machines. Send the model number from the rating plate and we will identify the component against the manufacturer parts diagram. There is more detail on the Medicine Hat appliance parts page.
What We Actually Hold
- Refrigerators
- Ranges & Stoves
- Dishwashers
- Washers
- Dryers
- Laundry Pairs
- Freezers
- Microwaves
- Compact Fridges
- Hoods & Ventilation
Refrigerators & Freezers
Refrigerators in French door, side-by-side, top-freezer and bottom-freezer layouts, plus counter-depth models, and chest and upright freezers. A garage freezer is worth a separate thought in this part of Alberta: a unit rated only for indoor temperatures can stop running properly in an unheated garage once it drops far enough below freezing, so ask about the rating rather than assuming.
Washers & Dryers
Washers and dryers in front-load and top-load, electric or gas, as a matched pair or singly, plus stacked centres and 24-inch compacts. Laundry lives in a basement or a closet in most homes, which is why a marked machine costs less and nobody ever sees why.
Front-load washers · Top-load washers · Dryers · Laundry pairs
Ranges, Cooktops & Wall Ovens
Freestanding and slide-in ranges in electric, gas and induction, wall ovens, cooktops and hoods. Cooking appliances are the ones people look at every day, so on anything discounted ask exactly where the mark sits before you decide the saving is worth it.
Ranges & stoves · Cooktops · Wall ovens · Hoods & ventilation
Dishwashers & Microwaves
Built-in dishwashers from plain stainless to panel-ready, and microwaves over-the-range and countertop. We hold dealerships for Bosch, Frigidaire, GE, Electrolux, KitchenAid, Thermador, Danby, Midea and Blomberg, with Amana and Broan also on the list.
Questions Worth Asking Before You Order
Can I buy from Appliance Kingdom if I live in Medicine Hat?
Yes, and the sensible first step is a phone call rather than a form, because the answer depends on what you are after. Ring 780-498-7273 or email with the appliance and your postcode and we will tell you what is in stock and what the delivered cost would be, as one number, before you decide anything.
What is the difference between used, refurbished, open-box and scratch-and-dent?
Used means somebody owned and ran the machine. Refurbished means a used machine that has been repaired and put back on sale. Open-box means a brand-new machine whose carton was opened, normally a display model or a cancelled order, with nothing wrong with it. Scratch-and-dent means a brand-new machine with a cosmetic mark from transit or handling. Four different products, four different prices, and they are not interchangeable.
Do you sell used appliances as well as new?
Yes. Appliance Kingdom has a separate used appliances department, and our published term on those is a three-month store warranty. New appliances carry the manufacturer’s one-year in-home warranty instead, with extended options available. Say which you are after when you call, because the price and the cover are both different.
When does ordering from us make the most sense?
Three situations, mainly. When you are after a specific discounted unit and want to know it genuinely exists before you drive anywhere. When the size or configuration is unusual and the local floor does not carry it. And when you need several appliances at once, because the package is priced as one order and the delivery divides across all of it rather than landing on one machine.
Who connects it and takes the old one away?
We ship the appliance. Appliance Kingdom’s installation and haul-away service covers the Edmonton area, so in Medicine Hat the connection and the removal of the old machine are handled at your end. Ask us before you order and we will be straight about exactly what is and is not included, because that is the detail people get caught out by.
What happens if it arrives damaged?
Look the machine over before you sign for it. If anything has happened in transit, write it on the delivery paperwork at the time and ring us that day. Noting it on the spot is the difference between a straightforward fix and a long argument, and it takes ten seconds.
I need a freezer for an unheated garage. Does that change anything?
It can. Some freezers and fridges are only rated to run in a heated space and can stop holding temperature properly once an unheated garage drops far enough below freezing, which in this part of Alberta it does. Tell us where the machine is going and we will check the rating rather than let you find out in January.
Is there a minimum order before the freight is worth it?
There is no minimum and you are welcome to order one machine. But be aware that on a single low-priced appliance the freight can swallow the saving, and we would rather point that out than take the money. Where the numbers work best is several units at once, because the freight divides across the whole order instead of landing on one fridge.
Can I get appliance parts in Medicine Hat?
Our Edmonton appliance parts counter holds original and aftermarket components across every major brand and ships them out. Send the model number from the rating plate with a description of the fault and we will identify the part from the manufacturer diagram before anything is picked. There is more on the Medicine Hat appliance parts page.